Terms of Service
Article 1: Purpose and definitions
These Terms of Service (the "Terms") govern the commercial relationship between the publisher of Stage-List, Patapps Oliveira, a sole proprietorship under Swiss law, PO Box, 1225 Chêne-Bourg, Switzerland (hereinafter the "publisher"), and the users (hereinafter the "Customer") who wish to access the database of concert venues and festivals in Europe. The Stage-List database is an online service providing up-to-date information on concert venues, festivals and music event locations in Europe. This service is intended for professionals and private individuals seeking access to reliable and up-to-date data on music venues.
Stage-List is offered in two forms, described in Article 2: Online Access, which allows the database to be consulted from the customer account, and the Professional Licence, which consists of the supply of a downloadable data file and is governed by Article 6 bis.
Article 2: Offers and prices
2.1 Available offers: Stage-List offers two separate packages, which the customer chooses according to their use:
- Online Access: consultation of the database from the customer account, with contact details displayed on request. Access is provided for an unlimited period, in return for a one-off payment.
- Professional Licence: supply of a downloadable data file in CSV format, intended for professional use and importable into the customer's tools (CRM, emailing software, spreadsheet). It is governed by Article 6 bis.
2.2 VAT: Prices for Online Access are shown inclusive of VAT, the applicable VAT being that of the customer's country as the place of taxation. Prices for the Professional Licence are shown excluding tax, under the terms of Article 6bis.8.
2.3 Price changes: The publisher reserves the right to change its prices at any time. Changes will apply to new customers and to renewals of access. Existing customers will be notified 30 days before any price increase.
Article 3: Payment terms
3.1 Means of payment: Payment is made by bank card (Visa, Mastercard, American Express) through the secure Stripe platform. No banking information is stored on the Stage-List servers.
3.2 Security: All payments are encrypted and comply with the PCI DSS standards. Payment data is processed exclusively by Stripe, a certified payment provider.
3.3 Payment conditions: Payment must be made in full at the time of the order. Access will be provided only once payment has been confirmed.
3.4 Invoicing: An electronic invoice will be sent to the customer at the email address provided on registration.
Article 4: Delivery and access to the service
4.1 Immediate access: Once payment has been confirmed, access to the database is provided immediately by email. The customer will receive a magic link enabling them to log in and access the data immediately without creating a password.
4.2 Time to access: Access is generally available within 2 minutes of payment. In the event of an abnormal delay, the customer may contact contact@stage-list.com.
4.3 Duration of access: Online Access is provided for an unlimited period of time, unless the account is terminated by the user or by the publisher. The database evolves as it is enriched; the customer benefits from its current state throughout the duration of their access, at no additional cost.
Article 5: Exclusion of the right of withdrawal
In accordance with Article L221-28 of the French Consumer Code, the right of withdrawal does not apply to contracts for the supply of digital content not supplied on a tangible medium where performance has begun with the consumer's agreement. By accessing the Stage-List service, the customer acknowledges and accepts that immediate access to the database constitutes the beginning of performance of the service, and expressly waives their right of withdrawal.
"Money-back" commercial guarantee: Notwithstanding the foregoing, the publisher voluntarily grants every customer a commercial refund guarantee: the customer may request a full refund of their purchase within 7 calendar days of payment, without having to give any reason, simply by emailing contact@stage-list.com. The refund is issued to the original payment method within 5 business days. The guarantee applies as long as the customer has revealed no more than 150 contacts (each email address or phone number counts as one contact). Beyond that, as the database has been substantially used, the guarantee ends. This commercial guarantee applies to Online Access; it does not apply to the Professional Licence, which is governed by Article 6bis.5. It is in addition to the customer's statutory rights and neither limits nor replaces them. Any breaches by the customer, in particular the automated extraction of data, are dealt with under Article 9.
DE: Geld-zurück-Garantie. Ungeachtet des Vorstehenden gewährt der Anbieter freiwillig eine kommerzielle Garantie: Der Kunde kann innerhalb von 7 Kalendertagen nach der Zahlung die vollständige Rückerstattung seines Kaufs verlangen, ohne Angabe von Gründen, per E-Mail an contact@stage-list.com. Die Rückerstattung erfolgt innerhalb von 5 Werktagen auf das ursprüngliche Zahlungsmittel. Die Garantie gilt, solange der Kunde höchstens 150 Kontakte aufgedeckt hat (jede E-Mail-Adresse und jede Telefonnummer zählt als ein Kontakt). Darüber hinaus erlischt die Garantie, da die Datenbank bereits in wesentlichem Umfang genutzt wurde. Ausnahme: Diese Garantie gilt nicht bei missbräuchlicher Nutzung des Dienstes, insbesondere Scraping oder automatisierter Datenextraktion (Artikel 6). Ein solcher Verstoß führt bereits beim ersten festgestellten Vorfall zur sofortigen Kündigung ohne Rückerstattung.
EN: Money-back guarantee. Notwithstanding the above, the publisher voluntarily grants a commercial guarantee: the customer may request a full refund within 7 calendar days of payment, without justification, by emailing contact@stage-list.com. The refund is issued to the original payment method within 5 business days. The guarantee applies as long as the customer has revealed no more than 150 contacts (each email address or phone number counts as one contact). Beyond that, as the database has been substantially used, the guarantee ends.
Article 6: Conditions of use and intellectual property
6.1 Licence of use: Access to the Stage-List database constitutes a personal and non-exclusive licence of use. The user undertakes to use the data solely for personal purposes or for their direct professional needs.
6.2 Prohibitions: The customer formally undertakes:
- Not to redistribute, resell or share access with third parties
- Not to reproduce, copy or duplicate the data of the database for commercial purposes
- Not to use the data to create a competing database
- Not to carry out scraping or automated data extraction activities
- To respect the intellectual property rights of Stage-List
6.3 Ownership: All the data, the structure of the database, the software code and the content are the exclusive property of the publisher or of its partners. No ownership right is transferred to the customer.
Article 6 bis: Professional Licence (file export)
6bis.1 Purpose: The Professional Licence is an offer separate from online access. It consists of the supply of a downloadable data file in CSV format, whose content and volume are described on the order page at the time of purchase. It is reserved for professional use and is intended in particular for agencies, booking agents, labels, producers, ticketing companies, media and professional artists.
6bis.2 Scope of the licence: The client receives a personal, non-exclusive, non-transferable licence of unlimited duration, for its own prospecting and booking needs. The file may be imported into the client's internal tools (CRM, emailing software, spreadsheet). No ownership right over the data is transferred.
6bis.3 Prohibitions: Resale, assignment, rental, sharing with third parties, publication, public distribution of the file or any extract thereof, and its integration into any product, service or database intended for third parties are expressly prohibited. Each file carries a licence reference specific to the client.
6bis.4 Delivery: The file is made available immediately after payment confirmation, through a personal download link. This link is valid for 7 calendar days and limited to 5 downloads. Each download is timestamped and logged. At the client's request, a new link may be issued within a reasonable time.
6bis.5 Refunds: As long as the file has not been downloaded, the client may cancel the order and obtain a full refund, simply by contacting contact@stage-list.com. As the file is digital content supplied immediately and entirely copyable, no refund is granted for a mere change of mind once the file has been downloaded. Before purchase, the client is provided with a real sample, the detailed composition by category and the exact figures, in order to decide with full knowledge. This restriction does not deprive the client of any remedy in the event of non-delivery, an unusable file, a substantial difference from the stated characteristics, or any other breach giving rise to correction, price reduction or termination of the contract. The 7-day commercial guarantee provided for in Article 4 does not apply to the Professional Licence.
6bis.6 Data quality: The data comes from public sources and is checked regularly. The publisher does not guarantee completeness, permanent accuracy or the lasting validity of contact details, as the listed organisations may cease trading or change their contacts. Where an anomaly is found in lines of the file, the client is invited to inform the publisher, who will make a correction or a commercial gesture.
6bis.7 Freshness: The client receives the version of the file as at the date of purchase. No subsequent update is included and no subscription is entered into. Obtaining a later version requires a new order.
6bis.8 Professional clients and VAT: The Professional Licence is reserved for purchases made for the purposes of a professional activity. When ordering, the client states their company name, address and, where applicable, their VAT number, and confirms that they are purchasing for the purposes of that activity. This declaration does not deprive a buyer of the mandatory protections corresponding to their actual situation. The right of withdrawal provided for consumers does not apply to a professional purchase. Prices are stated excluding tax. For a client subject to VAT in the European Union who has provided a valid intra-Community VAT number, the tax is payable by the customer under the reverse charge mechanism (Article 196 of Directive 2006/112/EC).
6bis.9 Penalty: Any breach of the prohibitions in Article 6bis.3 entails immediate termination of the licence, without refund, and may give rise to legal proceedings. The publisher reserves the right to identify the origin of a distributed file by means of the licence references and of the marking provided for in Article 6bis.10.
6bis.10 Individual marking of the file: Every file delivered is individually marked and makes it possible to identify the licence it came from. The marking relies on spelling variants specific to each licence and alters neither the accuracy nor the completeness of the data supplied. It remains detectable after the rows have been sorted, after the order or number of columns has been changed, and on a partial extract of the file. For each delivery, the publisher retains the digital fingerprint of the file supplied together with the date, time and IP address of every download.
6bis.11 Liquidated damages: In the event of a breach of the prohibitions in Article 6bis.3, the client shall owe, by way of a penalty clause, liquidated damages equal to ten times the pre-tax price of the licence concerned, without prejudice to compensation for the loss actually suffered where it exceeds that amount. This fixed sum reflects the loss of commercial value that unauthorised distribution causes to the publisher and to other licensees. The database additionally benefits from the database producer's right established by Directive 96/9/EC and the national provisions transposing it, which the publisher may invoke against any third party extracting or re-utilising a substantial part of its contents.
Article 7: Limitation of liability
7.1 Warranties: The publisher provides the data "as is", without any warranty of complete accuracy or of the absence of errors. Although efforts are made to keep the data reliable and up to date, no warranty is given as to the completeness or the absolute accuracy of the information.
7.2 Limited liability: The publisher may not be held liable for:
- Errors or omissions in the data
- Commercial or financial losses resulting from the use of the data
- Decisions taken on the basis of the information provided
- Temporary interruptions of the service or periods of unavailability
- Indirect, consequential or punitive damages
7.3 Limitation of compensation: Under no circumstances may the liability of the publisher exceed the amount of the last transaction carried out by the customer.
Article 8: Availability of the service
8.1 Maintenance: The publisher endeavours to keep the service accessible 24/7, but does not guarantee availability without interruption. Interruptions for maintenance may occur, with prior notice where possible.
8.2 Force majeure: The publisher may not be held liable for any unavailability resulting from force majeure, infrastructure failure or cyberattacks.
Article 9: Termination and suspension
9.1 Termination by the customer: The customer may terminate their access at any time by sending a written request to contact@stage-list.com. No refund is due for any remaining unused periods, subject to the 7-day commercial guarantee provided for in Article 5.
9.2 Suspension by the publisher: The publisher reserves the right to suspend or terminate access immediately in the event of:
- Breach of these Terms
- Misuse of the service (scraping, redistribution, etc.)
- Non-payment of any invoices
- Conduct contrary to the law
9.3 Consequences: In the event of termination for breach, no refund will be granted.
Article 9 bis: Referral programme
Principle: Every customer has a personal referral link. When a new customer (the "referred customer") makes their first purchase through this link, they receive a discount of €5 and the referring customer receives an Amazon gift card worth €5.
Conditions of payment: The gift card is sent by email to the referring customer at the end of a period of 7 days following the referred customer's purchase, provided that this purchase has not been refunded. Referral is limited to a single level: only direct purchases by referred customers give rise to a reward.
Abuse: The publisher reserves the right to cancel any reward in the event of fraud or manifest abuse (self-referral, multiple accounts, fictitious purchases). The programme may be amended or discontinued at any time; rewards acquired before any amendment remain due.
Article 10: Personal data
The personal data collected during the use of the service is processed in accordance with the privacy policy and the GDPR. The customer retains all their rights over their personal data, including the right of access, of rectification and of erasure.
Article 11: Final provisions
11.1 Governing law: These Terms are governed by Swiss law. In the event of a dispute with an EU consumer, the protective provisions of their country of residence apply.
11.2 Amendments: The publisher reserves the right to amend these Terms at any time. Amendments will apply to new customers and will be communicated to existing customers with 30 days' notice.
11.3 Entire agreement: These Terms constitute the entire agreement between the publisher and the customer concerning the Stage-List service.
11.4 Contact: For any question or request concerning these Terms, please contact: contact@stage-list.com
Article 12: Language
These terms and conditions are drafted in French and translated for the customer's convenience. In the event of any discrepancy between the versions, the French version shall prevail.
Last updated: 2026